Backing Up Your Social Media


Of course, we are all told to eat our veg­eta­bles, do our exer­cise, and backup our computers.

But I’m here today to tell you to backup your social media pres­ence. If you are like me, you have pic­tures of fam­ily on Face­book, Flickr, and else­where, so have e-mail in G-mail, you tweet, and maybe you have a blog. How can you ensure that you never lose a major com­po­nent of your life in the cloud and in social media?

Let me tell you a story. Mirco Wil­helm, a tech­nol­o­gist and user of Flickr, with approx­i­mately 5 years of images (5,000) up in Flickr in a paid Flick­r­Pro account, com­plained about inap­pro­pri­ate re-use of his pho­tos. Instead of dis­abling the account in ques­tion, the sup­port engi­neer deleted Mirco’s acount, with all of the images and meta­data, never to be recov­ered. Mirco writes about this in his [warn­ing f-bomb in the arti­cle title and URL] blog,  and the story has also been picked up in the LA Times blog (“Flickr fum­ble? 4,000 pho­tos deleted, never to be return, user says”). It seems that he has the images in a backup of some sort, but he does not have the meta­data, and he also has cre­ated numer­ous links to these images from other places, and none of these will work with­out a sub­stan­tial invest­ment of time on his part.

None of us can know how reli­able any par­tic­u­lar ser­vice will be in our par­tic­u­lar case. In the days of Ma Bell, there was a goal of ser­vice: five nines, or 99.999% planned uptime. That meant, when the phone com­pany did not have a planned out­age for ser­vice or upgrade, their sys­tem would be up 99.999% of the time. It sounds great, but even this very demand­ing goal didn’t mean the sys­tem was per­fect. It meant that the GOAL was to be down no more than 5 min­utes a year.

I can­not say it any more plainly than this: Sys­tems fail.

So, you want a backup, not only for your per­sonal com­puter, but also for your data in the cloud, some of which has only seen your com­puter in the con­text of your browser. has impressed me as a very ver­sa­tile cloud backup ser­vice. It can backup:

  • Gmail
  • Google Docs
  • Google Sites
  • Google Cal­en­dar
  • Google Con­tacts
  • Picasa
  • Twit­ter
  • Face­book
  • Flickr
  • Blog­ger
  • Zoho

A free account gets you 2 GB of stor­age is Amazon’s S3, weekly back­ups of up to 5 accounts. For $4.99 a month, you can backup 25 accounts, total­ing up to 20 GB, on a nightly basis. It allows for a fair amount of peace of mind.

Would this have helped Mirco Wil­helm? No, not really. He would have had his Flickr images, and some of his meta­data, but he would still have a lot of re-assembly ahead. But with­out this kind of ser­vice, you could lose source con­tent, espe­cially on sites like Face­book, where a friend might take down a photo you still wanted to see.

(I note that also picked up the Wil­helm story. In their blog post they claim that one third of data loss is due to human error.)

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